top of page

1.Privacy  Policy
2.Terms and Conditions

This privacy policy set out how theskinbiotic uses and protects any information that you give while using www.theskinbiotic.com.au This privacy policy may change from time to time in order to reflect, for example, changes in legislation or regulatory changes. Please ensure to check this page from time to time to ensure that you are happy with any changes. 

OUR STORE

Our store is hosted on WIX.Inc. They provide us with the online commerce platform that allows us to sell our products and services to you.

Your data is stored through WIX data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI_DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your ouches transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read WIX terms of Service HERE or WiX Privacy Statement HERE.

THIRD PARTY SERVICES

In general , the third -party providers used by us will only collect , use and disclose your information to the extent necessary to allow them to perform the service they provide to us .

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers - remember that certain providers may be locate din or have facilities that are located a different jurisdiction than either you or us . So if you elect to proceed with a transaction that involves the services of a third party service provider then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.

As an example, if you are locate din Canada and your transaction is processed by a payment gateway locate din the United States, then your personal information use din completing that transaction may be subject tp disclosure under United States legislation, including the Patriot Act.

Once you leave our stores website or are redirected to a third party website ir application, you are no longer governed by this Privacy Policy or our websites Terms and Conditions.

WHAT WE COLLECT

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as subscribing to our THESKINBIOTic email newsletter, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. For the purposes of our newslette, we only collect your named email address to send our newsletter which at any point you can unsubscribe from. We only use this information to email readers who opt in to receive our newsletter as well as occasional special offers or news.

OPT_OUT

Whilst we dont want to seer you leave, you may opt out at any time from receiving our email by clicking on the link at the bottom of any theskinbiotic newsletter or by emailing us to let us know. 

SECURITY

We are committed to ensuring that your information is secure to protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers needs. we only use this information for statistical analysis purposes and then the data is removed from the system.

LINKS

Our website, especially our blog post, may contain links to other website of interest or of ingredients used and you will be directed away from our site. Please note we are not responsible for the privacy policies of other websites and we encourage you to read their privacy statements. CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about the third parties which we think you may find interesting if you  tel us that you with that to happen.

​

TERMS AND CONDITIONS 

 

Terms of Use

In this policy, “us”, “we”, or “our” means theskinbiotic, operators of this website. These terms of use govern your use of and access to this website.

We may change part or all of the Terms at any time. The most current Terms will always be posted on the website. Your subsequent or continued use of this website will constitute your acceptance of any changes made to these terms. If you object to any of the terms in this document, or to any changes made to them, your only remedy is to immediately cease use of and access to this website.

Purchasing Online

1. MINIMUM AGE AND LEGAL CAPACITY

Purchasing products or services on this website is restricted to individuals 18 years of age or older. Individuals below the age of 18 may have purchases made on their behalf by a parent or guardian.

Should we suffer any loss or damage as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.

2. ACCURACY OF PRODUCT DESCRIPTION

All products and services listed on this website are described to the best of our abilities and using the information available to us at the time. Care is taken to ensure that this information is correct, but we cannot eliminate the possibility of:

  • Human error in entry of information

  • Incorrect information provided to us by suppliers or distributors

  • Failure of suppliers or distributors to supply updated information to us

We reserve the right to change any information including but not limited to pricing, specifications, descriptions, or product names without notice.

3. PAYMENT

All orders on this website must be pre-paid before fulfilment. All orders are placed in Australian dollars.

In the case that you pay for an order with your credit card, we do not store your credit card number on our servers, however it may be retained by our payment gateway provider in circumstances where this is required. In the case of offline payment, we will contact you to arrange payment. This process must be completed before your order can ship.

In cases where your payment for an order fails for reasons including but not limited to insufficient card credit, or cheque dishonour, we do not warrant that stock will be held until an alternate payment method is available or the original payment method made to function.

4. PRICES AND TAXES

Prices are displayed to Australian visitors of this website (unless otherwise marked) including GST if applicable to the product, and in Australian Dollars. If we determine that you are in a foreign country, we may display prices to you without GST and/or in alternate currencies.

7. SECURITY

We use industry-standard SSL encryption where applicable to protect the privacy of information in transit between this website, yourself, and our suppliers including payment gateways.

You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.

8. LIMITATION OF LIABILITY

Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.

General Terms

1. JURISDICTION

These terms shall be construed in accordance with and governed by the laws of New South Wales, Australia. You consent to the exclusive jurisdiction of the courts in New South Wales to determine any matter or dispute which arises under these terms.

2. ACCESS

While we make every reasonable effort to ensure that the website is available and fully operational at all times, we do not make any representation or warranty that your access will be uninterrupted or error free. Your access to this website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.

We reserve the right to terminate your access to this website and prevent further access without warning or notice in response to breaches of this policy by yourself, breaches of any applicable laws, or suspicious activity.

3. CONDUCT

You must not use, or attempt to use this website:

  • in breach of any applicable laws of the State of New South Wales, Commonwealth of Australia, or local laws in your  jurisdiction

  • to impersonate any person or entity

  • to solicit money, passwords, personal information or other property from any person or entity

  • to harm, abuse, harass, threaten, stalk, intimidate or offend any person or entity

  • to publish or facilitate publication of personal information of a third party without their consent

  • to publish or facilitate publication of material for which you do not have ownership, title, or consent from the owner or title holder to do so

  • to publish or facilitate publication of pornographic or offensive material

  • to publish or facilitate publication of material including viruses or other computer code, files, or programs designed to interrupt or damage the functionality of computer software or hardware

  • to publish or facilitate publication of advertising material for yourself or any other party without our express consent to do so

Breaching of these rules of conduct may result in termination of your access to this website and prevention of further access without warning or notice.

4. COPYRIGHT

Except where expressly provided to the contrary by these terms, you do not have any right, title or interest in or to any proprietary rights relating to the website.

This website may contain material that is protected by copyright, trade mark, and other laws. Except where expressly provided to the contrary, you may only reproduce and distribute the material on the website for your own personal, non-commercial use.

Material published on or sourced from this website must not be used, stored, reproduced, published, altered or transmitted in any form or by any means in whole or in part without our prior written consent, with the following exceptions:

  • Where such use, reproduction, etc, constitutes Fair Use under the Copyright Act

  • Where such use, reproduction, etc, is undertaken by normal processes on your computer only (such as your web browser’s cache).

5. THIRD PARTIES

Certain areas of this website may contain links to external websites. These external websites do not form part of this website and are not within our control. We do not accept any responsibility for the contents of any parties. If you contact any third party as a consequence of visiting this website, we do not accept any responsibility for any communications or activity (including but not limited to business transactions) between yourself and the third party.

6. LIMITATION OF LIABILITY

Your use of this website is undertaken at your own risk.

To the extent permitted under the Trade Practices Act 1974 and other relevant legislation, this website and all information, content, materials, products and services included or otherwise made available are provided on an ‘as is’ basis, unless otherwise specified. We make no representations or warranties of any kind, express or implied, as to the accuracy of information on this website.

By continued use of this website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein, unless otherwise specified in writing.

In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services. third party website.

Certain areas of this website may display third party advertising. Our display of this advertising should not be construed in any way as an endorsement or recommendation of the advertising network, advertiser, or their products or services.

Certain areas of this website may provide the ability to contact third

​

​

​

bottom of page